Pure Carpet Care

Frequently Asked Questions

Why you should be using carpet services?

A lot of people assume that the occasional vacuum cleaning is all they need to keep their carpets clean. Unfortunately, this isn’t actually true. Your carpets are probably a lot dirtier than they look. If you don’t take care of your carpeting, you could wind up reducing its lifespan.

Since you live on the Atlantic Coast, you probably spend a lot of time walking through the sand. Unfortunately, you’re probably tracking a lot of that sand into your home. Sand usually doesn’t create visible carpet stains. With that said, sand can damage your carpet. It usually winds up deep within your carpet’s fibers, where it can cause a great deal of wear and tear.

Of course, sand probably isn’t the only thing that you are tracking into your home. You’re probably tracking in dirt, dust, and germs as well. All of these substances can be trapped in your carpet fibers. If you don’t use Pure Dry carpet cleaning services, these invisible invaders could damage both your carpeting and your home’s air quality.

How often do carpets need to be cleaned?

If you live on your own or with another adult, you should have your carpets cleaned once or twice each year. If you are a smoker, you’ll have to have your carpets cleaned about three times a year. If you have children or pets, you may want to have your carpets cleaned as the seasons change. This can keep your carpets clean and fresh. If someone in your home suffers from allergies or respiratory problems, you may need to clean your carpets more frequently than that.

Your carpets aren’t the only substance in your home that can hide dirt. Thankfully, Pure Dry doesn’t just clean carpet. We’ll make sure that your whole home is clean.

How much do you charge?

Our pricing is based on the type of room and the treatments that are needed. Please call 678-675-3312 for more information on pricing.

How long does it take for my carpet to dry?

With our process it takes 1-5 hours to dry depending on soiling and any post cleaning application/treatments. 

Are the solutions used to clean safe for my family and pets?

The solutions we use to clean are non-toxic, hypoallergenic, and perfume free. It is safe for the whole family, including pets, and our environment.

Is Pure Carpet Care licensed and insured?

The solutions we use to clean are non-toxic, hypoallergenic, and perfume free. It is safe for the whole family, including pets, and our environment.

Is Pure Carpet Care a franchise?

No, we are not a franchise. We are family owned and operated.

Is Pure Carpet Care have a guarantee?

Pure Carpet Care is committed to providing you with a quality, professional carpet and upholstery cleaning experience. If you are ever not satisfied with our service, we will gladly return to address any issues or concerns you may have. 

Does Pure Carpet Care do carpet repairs?

Yes, we do carpet restretching, repair carpet patches and burns, and fix frayed or bad seams.

Will my carpet spots come out with your process?

We are able to get most spots out with our process. However, some spots may not come out depending on how they were previously treated and based on what was spilled.

Is there anything you can do about pet odors in my carpet and upholstery?

We can treat all pet issues. While odors can become trapped in things like foam/pad/sub-floor etc. we guarantee to remove pet odors from carpet and upholstery fibers.

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